Attention: Picture All rights Reserved. DO NOT use the pictures of OUR product for any commercial purpose.
AKMAX/MT designs and manufactures packs for the job that needs to get done, supporting customers who rely on our packs to get home at the end of the day. We will happily offer replacement for issues with materials or craftsmanship by a manufacturer replace for a 6 months period from the date of purchase no charge.
PROCEDURE:
1. Please submit your claim with photos (something broken or missing) and order number via e-mail(akmaxoutdoor@gmail.com).
2. Once AKMAX receives your message, we evaluate for issues within 1-3 working days. Any issues are fixed at no cost to you and shipping is covered by AKMAX.
3. After evaluate, we will contact you for your address, phone number, and re-send for you.
4. Once confirming the receipt information, the new tracking number will be notified via e-mail within 2 working days.