FAQ

How do I make a return?

Freight/logistics, how should I choose?

  • Free shipping areas: United States, United Kingdom, Germany, Italy, France, Spain, Japan.
  • We will deliver the goods from the local warehouse through local logistics.
  • Time: 4-6 days

How can I pay?

Currently only PAYPAL is supported.

When will I receive my order?

Due to the COVID-19, there are order shipping delays of 2-5 business days. You'll receive an email notification when your order ships.

Where are your products made?

We have a factory with a complete system in China, quality is of utmost importance to us.

Can I edit or cancel my order?

We're unable to edit orders once they are placed. We only accept order cancellation before the product is shipped or produced.

How can I track my order?

You tracking number and the express company name will be sent in e-mail immediately after we ship the order out.